We have a chat about your business and processes, then combine this with our system knowledge to help guide your Mailchimp account setup. Actual tasks to be confirmed as part of the process, and include basic mapping of your enquiry to cash process.
The enquiry to cash process map will enable us to best create a plan for your automated customer interactions as well as your regular eNewletter. We will provide you with simple guidance as to the laws, privacy, data security, anti-spam & other issues that come with email communication.
We design the email marketing template for you plus the actual development of the first edition, and an Automation (e.g. a Welcome Email or a Thank You Email). Together we’ll choose the best way forward and will let you know exactly what we’ll need from you to get it all happening. Throughout the design process, we’ll use your existing logo & other images you already have to make sure the style of your brand is reflected. Finally, you will need to give us all the words, although if you’d like we can refine & edit the text or arrange additional images, photos or design if required at an additional cost. You will also need to supply the list of customer emails. If you need help collecting email contacts, additional services can be arranged.